Discussions starting with cut samples
Below is an explanation of the business process, from the initial inquiry to the delivery of the goods.
Not every step of this may apply to all cases, as we try to respond to the wishes of each individual customer. The one consistent factor is that we will continue making samples until our customers are satisfied.
1. Hearing
First, the customer explains what kind of materials they want, and what they are planning to make.
2. Sample creation and discussion
We make several cut samples based on the image expressed in the initial hearing.
3. Work until satisfaction
We listen to further requests based on the samples, and continue manufacturing samples to better match the customer’s idea.
4. Final sample and order
Once we have created a satisfactory sample, the customer tells us what they’d like to officially order. We create a final sample for confirmation.
5. Trial product and cooperative production
If it is necessary, we will make a trial product using the manufacturing methods we used to make the final sample. If this does not match the customer’s image, we can recreate it as many times as necessary.
6. Manufacture and delivery
We produce the ordered amount. After a final quality check, we deliver the product.